"Unjerking" Your Clientele For Stress-Free Business Part 1 of 2
So much for the curse of good ol' King Tut. Despite reports that all 22 people who were present at his exhumation kicked the bucket, 21 were still happily kicking 10 years later.
And this is exactly the same disease that ails so many consulting firms. Let's say Rampaging Rabbits Consulting Group has 22 problematic clients that constantly pay late and are prone to scope creep, but the partners have decided that tolerating shitty clients is financially better for the firm than getting rid of them, and losing the revenue.
Well, financially it may seem better to keep problematic clients, but considering the psychological havoc they wreak on your people, and that emotionally drained and frustrated people hardly ever do their best on client work, you may want to reconsider the firing of bad clients.
Quite often the biggest progress we can make in business is when we remove the obstacles we have got used to dodging over the years. We have the potential to do great, but some fiendish obstacles slow us down.
In this month's Commando Consulting, entitled, "Unjerking" Your Clientele For Stress-Free Business Part 1 of 2, we discuss how to remove some of these roadblocks.
And this is exactly the same disease that ails so many consulting firms. Let's say Rampaging Rabbits Consulting Group has 22 problematic clients that constantly pay late and are prone to scope creep, but the partners have decided that tolerating shitty clients is financially better for the firm than getting rid of them, and losing the revenue.
Well, financially it may seem better to keep problematic clients, but considering the psychological havoc they wreak on your people, and that emotionally drained and frustrated people hardly ever do their best on client work, you may want to reconsider the firing of bad clients.
Quite often the biggest progress we can make in business is when we remove the obstacles we have got used to dodging over the years. We have the potential to do great, but some fiendish obstacles slow us down.
In this month's Commando Consulting, entitled, "Unjerking" Your Clientele For Stress-Free Business Part 1 of 2, we discuss how to remove some of these roadblocks.